Términos del servicio

Last Updated: September 20, 2026

OVERVIEW

Welcome to Petite Beauty.

Petite Beauty is the name used for this online store, which is operated by an independent individual seller. The terms "Petite Beauty", "we", "us" and "our" refer to the operator of the Petite Beauty online store.

Petite Beauty operates this store and website, including related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience (the "Services").

Petite Beauty is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully. They include important information concerning orders, payments, shipping, intellectual property, warranty disclaimers and limitations of liability.

By visiting, interacting with or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy as posted on our website.

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

 


 

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in the jurisdiction where you reside, or that you have the permission of your parent or legal guardian where required by applicable law.

To use certain parts of the Services, including placing an order, you may be asked to provide information such as your name, email address, billing information, payment information and shipping information.

You represent and warrant that the information you provide is accurate, current and complete and that you have the right to provide such information.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

You may not transfer, sell, assign or license your account to another person without our prior written consent.

 


 

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, sizes, quantities and other product information displayed through the Services are accurate.

However, product colors and appearance may vary depending on your device, screen settings, lighting conditions and other factors.

Packaging, labeling, outer boxes and product presentation may also vary from photographs displayed on our website due to manufacturer updates, regional packaging differences, sourcing markets or packaging changes.

Many products offered by Petite Beauty are travel-size, deluxe-size, miniature-size or otherwise smaller than standard full-size retail products. The size and quantity stated on each individual product page form part of the product description. Please review these details carefully before purchasing.

Where batch codes, expiration dates or similar information are provided, we make reasonable efforts to ensure that such information is accurate.

We source products from a variety of reputable retail channels and markets. Product packaging may therefore vary depending on the original market of distribution.

All product descriptions, availability and quantities may be changed or updated from time to time.

We reserve the right to discontinue a product or limit the quantities available to a person, geographic region or jurisdiction, subject to applicable law.

Nothing in this section excludes or limits any statutory rights that cannot lawfully be excluded or limited.

 


 

SECTION 3 — ORDERS

When you place an order through the Services, you are making an offer to purchase the products included in that order.

Receipt of an order confirmation does not necessarily constitute our final acceptance of your order.

We reserve the right to accept, decline, limit or cancel an order where reasonably necessary, including due to product availability, suspected fraud, payment issues, pricing or product-information errors, shipping restrictions or circumstances that prevent us from fulfilling the order.

Payment must be successfully authorized before an order can be processed.

Please review your order carefully before submitting it. Once an order has entered processing or has been dispatched, we may be unable to accommodate cancellation or modification requests.

If we decline, change or cancel an order after it has been submitted, we will make reasonable efforts to notify you using the contact information provided with your order.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Returns, refunds and exchanges are handled in accordance with our Refund Policy as posted on our website and any rights available to you under applicable law.

Nothing in our Refund Policy or these Terms is intended to exclude, restrict or limit any consumer right that cannot lawfully be excluded, restricted or limited.

 


 

SECTION 4 — PRICES, PAYMENTS AND BILLING

Prices, discounts and promotions may change without notice.

The price applicable to your purchase will generally be the price displayed when you place your order, subject to the correction of genuine errors as permitted by applicable law.

Any applicable shipping charges and taxes that we are required to collect will be displayed during checkout or otherwise communicated before completion of your purchase.

For orders shipped to the United States, applicable import duty is covered by Petite Beauty unless otherwise expressly stated before purchase.

For orders delivered to destinations outside the United States, import duties, customs charges, taxes, brokerage fees or similar charges imposed by the destination country may be payable by the recipient unless expressly stated otherwise.

Petite Beauty does not control charges imposed by foreign customs authorities or governments.

Prices available through Petite Beauty may differ from prices offered by brand owners, boutiques, department stores, duty-free retailers, other websites or other third-party retailers.

From time to time, we may offer promotional pricing, quantity discounts, discount codes or other offers. Additional terms may apply to individual promotions.

Where specific terms of a promotion conflict with these Terms in relation to that promotion, the promotion terms will govern to the extent of that conflict.

You agree to provide accurate and complete purchase and payment information.

You represent and warrant that you are authorized to use the payment method submitted for your purchase.

 


 

SECTION 5 — SHIPPING AND DELIVERY

All Petite Beauty orders are currently fulfilled from Hong Kong.

Shipping methods, estimated delivery times and other shipping information are described in our Shipping Policy as posted on our website.

Delivery times stated on our website are estimates only and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, customs inspections, weather, public holidays, transportation disruptions, incorrect or incomplete delivery information and other unforeseen events.

Petite Beauty is not responsible for delays caused solely by circumstances outside our reasonable control.

For U.S. orders, Petite Beauty may use an international shipping partner to transport the parcel from Hong Kong to the United States. After U.S. customs clearance, the parcel may be transferred to a local delivery carrier for final delivery.

For international destinations outside the United States, shipping methods may vary according to the destination.

If you believe your parcel has been lost, damaged during transit or delivered incorrectly, please contact us at contact@petite-beauty.com. We will assist you in accordance with our Shipping Policy, Refund Policy and applicable law.

Nothing in this section limits rights or remedies that cannot lawfully be excluded under applicable consumer protection law.

 


 

SECTION 6 — INTELLECTUAL PROPERTY

The Services and content created by or for Petite Beauty, including our website design, original text, graphics, layouts, photographs, videos and other original materials, are owned by, licensed to or otherwise lawfully used by Petite Beauty and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal and non-commercial use only.

Except as expressly permitted by law or with our prior written consent, you must not reproduce, distribute, modify, publicly display, publicly perform, republish, download, commercially exploit or create derivative works from material owned by Petite Beauty.

The name "Petite Beauty", our logos, designs and other original branding may not be used without our prior written permission.

Third-party trademarks, brand names, product names, logos, product images and other intellectual property appearing through the Services remain the property of their respective owners.

References to third-party brands and trademarks are made for product identification, description and informational purposes.

Unless expressly stated otherwise, the appearance of a third-party brand or product through the Services does not imply that the brand owner sponsors, endorses, owns, operates or is affiliated with Petite Beauty.

Shopify's name, logos and related trademarks are the property of Shopify or its affiliates.

All rights not expressly granted under these Terms are reserved.

 


 

SECTION 7 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, payment services, shipment-tracking services or other functionality provided by third parties.

We do not necessarily monitor or control such third-party services.

Unless otherwise expressly stated, access to third-party tools is provided on an "as is" and "as available" basis.

Your use of third-party services may also be governed by the terms and privacy policies of the applicable third-party provider.

To the fullest extent permitted by applicable law, Petite Beauty is not responsible for losses resulting solely from your independent use of a third-party service outside our reasonable control.

We may introduce additional features, tools and resources in the future. Such features will form part of the Services and will be subject to these Terms where applicable.

 


 

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to websites or services operated by third parties.

We do not control and are not responsible for the content, accuracy, policies, security or practices of third-party websites.

If you choose to visit a third-party website, your use of that website will be subject to the terms and policies of the applicable third party.

Please review the policies and practices of third-party providers before entering into transactions with them.

Questions, claims or complaints concerning products or services purchased directly from a third party should be directed to the applicable third party.

 


 

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Petite Beauty is powered by Shopify, which enables us to provide the Services to you.

However, purchases made from Petite Beauty are transactions directly between you and the operator of Petite Beauty.

Shopify is not the seller of products purchased from Petite Beauty and is not responsible for fulfilling Petite Beauty orders.

To the fullest extent permitted by applicable law, Shopify and its affiliates are not responsible for injury, damage or loss arising solely from products purchased from Petite Beauty or transactions entered into directly with Petite Beauty.

Nothing in this section affects rights that cannot lawfully be excluded.

 


 

SECTION 10 — PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy as posted on our website.

Certain personal information may also be processed by Shopify in accordance with Shopify's applicable privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services to provide its platform and related services.

Information submitted through the Services may also be transmitted to service providers and business partners located outside the country or region where you reside where necessary to process payments, fulfill orders, provide shipping services, provide customer support, prevent fraud, perform analytics or otherwise operate the Services in accordance with applicable law.

Please review our Privacy Policy for additional information concerning the collection, use and disclosure of personal information.

 


 

SECTION 11 — FEEDBACK AND REVIEWS

If you submit, upload, post, email or otherwise provide us with ideas, suggestions, reviews, photographs, comments, feedback, proposals or other content ("Feedback"), you grant Petite Beauty a non-exclusive, worldwide, royalty-free and sublicensable license to use, reproduce, publish, display, adapt and distribute such Feedback for purposes connected with operating, improving and promoting the Services, subject to applicable law.

You represent and warrant that:

1. you own or have the necessary rights to provide the Feedback;

2. your Feedback does not violate the intellectual property, privacy or other rights of another person;

3. you have disclosed compensation or incentives received in connection with a review where disclosure is required by law; and

4. your Feedback is not knowingly false, unlawful, defamatory, abusive, obscene or malicious.

You remain responsible for Feedback you submit.

We may moderate, refuse to publish or remove Feedback where reasonably necessary, including where we believe it violates these Terms, applicable law or the rights of another person.

We are not required to maintain Feedback in confidence, pay compensation for Feedback or respond to Feedback unless otherwise agreed.

 


 

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

From time to time, information made available through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, availability, prices, promotions, shipping charges or estimated delivery times.

We reserve the right to correct genuine errors or inaccuracies and update information.

Where permitted by applicable law, we may cancel an order affected by a genuine material pricing, product or availability error.

If an order is cancelled after payment has been collected, we will refund the applicable amount.

Nothing in this section permits us to avoid obligations that cannot lawfully be excluded or modified.

 


 

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services, directly or indirectly:

(a) for an unlawful, fraudulent or malicious purpose;

(b) to violate applicable laws, regulations or ordinances;

(c) to infringe the intellectual property, privacy or other rights of Petite Beauty or another person;

(d) to harass, abuse, threaten, defame or unlawfully harm another person;

(e) to knowingly transmit false or misleading information;

(f) to transmit material that violates these Terms;

(g) to transmit unsolicited advertising, spam, chain letters or similar communications;

(h) to impersonate another person or entity;

(i) to introduce viruses, malware or other harmful computer code;

(j) to interfere with the proper operation, security or integrity of the Services;

(k) to unlawfully collect or track personal information about other persons;

(l) to circumvent security, access-control, robot-exclusion or authorization measures; or

(m) except as permitted under Section 14, to use automated scraping, extraction, robots, spiders, automated agents or similar technologies to access or interact with the Services in a manner that violates these Terms or our technical restrictions.

We may restrict, suspend or terminate access to the Services where we reasonably believe these Terms have been materially violated, subject to applicable law.

 


 

SECTION 14 — AGENTS AND AUTOMATED ACCESS

This section applies where software or a service acting autonomously or semi-autonomously on behalf of a person or entity (an "Agent") accesses or interacts with the Services.

An Agent may not access or interact with the Services if we have expressly instructed the Agent, its operator or provider not to do so, or if such access is technically blocked.

We may use reasonable technical measures to limit or control automated access to the Services.

Where an Agent accesses the Services, it must:

(a) accurately identify itself where technically appropriate;

(b) not intentionally conceal or misrepresent automated activity as human activity;

(c) not circumvent CAPTCHAs or similar measures intended to distinguish automated activity from human activity;

(d) respond truthfully where a system requests identification of whether an interaction is automated; and

(e) not circumvent reasonable technical measures intended to block, restrict or control automated access.

Nothing in this section requires us to provide access to any Agent.

 


 

SECTION 15 — TERMINATION

We may suspend or terminate access to all or part of the Services where reasonably necessary, including where you materially violate these Terms, misuse the Services, engage in fraudulent or unlawful conduct or create a security risk.

Any amounts properly due before termination remain payable.

Provisions that by their nature should continue following termination will survive termination, including provisions concerning intellectual property, privacy, Feedback, warranty disclaimers, limitations of liability, indemnification, governing law and dispute-related matters.

 


 

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes.

Product descriptions, skincare information, ingredient information and other content on the Services are not intended as medical advice and should not be treated as a substitute for advice from a qualified healthcare professional where such advice is appropriate.

Individual experiences with skincare and cosmetic products may vary.

To the fullest extent permitted by applicable law, and except for warranties, conditions or rights expressly provided by Petite Beauty or imposed by law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that the website or Services will always be uninterrupted, error-free or free from temporary technical problems.

Nothing in these Terms excludes, restricts or limits any warranty, condition, right, remedy or liability that cannot lawfully be excluded, restricted or limited under applicable law.

 


 

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Petite Beauty will not be liable for indirect, incidental, special, exemplary, punitive or consequential losses arising from your use of the Services or purchase of products where such losses are not reasonably foreseeable or where liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms excludes or restricts mandatory consumer protection rights or remedies available under applicable law.

Where applicable law does not permit a particular limitation or exclusion of liability, that limitation or exclusion will apply only to the maximum extent permitted by law.

 


 

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Petite Beauty and its service providers from third-party claims, losses or reasonable costs arising directly from:

1. your material breach of these Terms;

2. your unlawful or fraudulent misuse of the Services; or

3. your infringement of another person's intellectual property or other legal rights.

This section does not require you to indemnify Petite Beauty for losses arising from our own negligence, unlawful conduct or other liability that cannot lawfully be excluded.

We will make reasonable efforts to notify you of an indemnifiable claim.

You agree to reasonably cooperate in the defense of such a claim.

 


 

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed from these Terms.

The remaining provisions will continue in full force and effect.

 


 

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement between you and Petite Beauty concerning your use of the Services and applicable purchases, subject to rights that cannot lawfully be excluded.

Nothing in this section excludes liability for fraud or fraudulent misrepresentation.

 


 

SECTION 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is reasonably required.

We may transfer or assign rights and obligations under these Terms in connection with a restructuring, transfer of the Petite Beauty store or similar transaction, subject to applicable law.

Any transfer will not reduce rights available to you under applicable law.

 


 

SECTION 22 — GOVERNING LAW AND JURISDICTION

These Terms of Service and transactions made through Petite Beauty shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Subject to mandatory rights or protections available under applicable law, the courts of Hong Kong shall have non-exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.

Nothing in this section is intended to prevent a consumer from exercising rights available under mandatory consumer protection laws that apply to that consumer.

 


 

SECTION 23 — HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

 


 

SECTION 24 — CHANGES TO THESE TERMS

You can review the current version of these Terms of Service on this page.

We may update these Terms from time to time to reflect changes to the Services, store practices, legal requirements or operational matters.

Where required by applicable law, appropriate notice of material changes will be provided.

Unless applicable law requires otherwise, changes will apply prospectively from the effective date of the updated Terms and will not retroactively alter the terms applicable to an order that has already been accepted.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

 


 

SECTION 25 — CONTACT INFORMATION

Questions concerning these Terms of Service, an order or the Petite Beauty store may be sent to:

Petite Beauty

Email:
contact@petite-beauty.com

For order-related enquiries, please include your order number where available so that we can assist you more efficiently.